Villaconn
Short-term villa rentals · Quality control

Every stay under control

Villaconn is a stay quality-control system for short-term villa rentals. Guest requests, tasks, services and issues — all in one place. Your team answers on WhatsApp; nothing gets lost.

Example manager screen: today's attention queue across 8 villas — one red stay, two yellow, five green.
Operations viewToday · 8 villas
1 red2 yellow5 green
Villa FrangipaniRed

AC not cooling — guest messaged on WhatsApp

Assigned: WayanBy 15:00
Canggu LoftYellow

Guest asks for a late checkout

Decision: managerBy 12:00
Villa UluwatuGreen

Pool cleaned — the stay is back in the green

Sound familiar?

With many villas, everything ends up in WhatsApp

  • The same questions keep coming back: check-in, gate code, Wi-Fi, AC, pool.
  • Guest requests get lost between messages and staff.
  • Tasks, deadlines and promises live in someone’s head.
  • Nobody sees which stay has already gone bad.

You shouldn’t have to remember who’s waiting for the pool cleaner, or which villa still has a broken AC.

What time is check-in? And the gate code?The bedroom AC isn’t cooling 😓Wi-Fi has been down since this morning…Did you see this? We messaged earlier
How it looks

One day with Villaconn

Not a manual, not a sales pitch — just a normal morning when something goes wrong. Here’s what the team and the guest see.

  1. Guest, “Canggu Loft”Red

    Messages on WhatsApp: the AC isn’t cooling. The stay turns red.

  2. VillaconnRed

    Creates an attention item: reason logged, owner unassigned, due empty.

  3. ManagerYellow

    Assigns Wayan, due by 12:00. The guest sees: “Request received.”

  4. Wayan, staffYellow

    Marks it in his list: AC serviced, cooling again. Confirms it’s done.

  5. GuestGreen

    Sees the status “Resolved.” The stay is green again — without a single phone call.

8:40
Canggu LoftToday · stayRed
Signal received — red
8:40
Guest, “Canggu Loft”Red

Messages on WhatsApp: the AC isn’t cooling. The stay turns red.

Step 1 of 5
8:41
VillaconnRed

Creates an attention item: reason logged, owner unassigned, due empty.

Step 2 of 5
8:43
ManagerYellow

Assigns Wayan, due by 12:00. The guest sees: “Request received.”

Step 3 of 5
9:15
Wayan, staffYellow

Marks it in his list: AC serviced, cooling again. Confirms it’s done.

Step 4 of 5
9:20
GuestGreen

Sees the status “Resolved.” The stay is green again — without a single phone call.

Step 5 of 5
Swipe left–right

End of the day: 8 villas, 2 signals, both closed on time. Nobody scrolled through chats.

How it works

Every stay under a traffic light

You track one thing: the stay — one guest, one villa, set dates. The system moves it through one short cycle.

  1. Stay
  2. Traffic light
  3. Attention item
  4. Back to green
The 10-second test

A manager opens their phone or laptop — and in 10 seconds sees:

Which staysneed attention right now
Whythe reason for the yellow or red state
Who’s responsiblemanager, staff member or owner
What’s nextthe next step and its deadline
Features

8 villas, one manager, a few staff

Villaconn is built for a small business. Everyone sees only their part — no clutter, nothing extra.

Who it’s for

  • Manager — sees where attention is needed and keeps stays in order without the chaos.
  • Staff & housekeeping — pool, garden, security — each has their own list: what, where, by when.
  • Owner — is sure guests aren’t left hanging and tasks don’t slip through.
  • Guest — gets a fast answer in their own language and sees the status of their request.

What’s in scope

  • Guest chat by link or QRLive
  • Team area with each person’s tasksLive
  • Villa knowledge base and instructionsLive
  • Import arrivals via iCal (Airbnb / Booking / Agoda)Planned
  • Messenger integration (WhatsApp / Telegram)Live

What it’s not

  • Property management & channel manager
  • Bookings and rates
  • Sales CRM & guest acquisition
  • Finance and asset accounting
Pricing

A simple model — per property, per month

No setup or onboarding fee. The price is fixed at the start.

FromRp 590,000≈ $38per property / month

1–3 villas. 4–8 villas — Rp 900,000. 9+ villas — let’s talk.

One bad review costs you more than this.

  • 30 days on your villa — free
  • Setup with no rollout project or integrations
  • All roles and the guest channel included
Start free
Getting started

Let’s talk about your villas — no pitch, no commitment

Villaconn already works. Adding a new villa takes no rollout project: we set up the knowledge base, configure your team roles, and switch on the guest channel.

A 30-day free trial: see it working on your own arrivals and decide whether to stay.

You’ll hear back from Vitaly, founder of Villaconn.